Refund policy

Return & Refund Policy – Smilesto 🌟

We want you to be completely satisfied with your Smilesto products. If for any reason you’re not happy with your purchase, you may request a return or refund within 30 days of delivery.

Return Conditions:

• Products must be unused, in original packaging, and in the same condition as received.

• Returns will not be accepted for items that are used, damaged, or missing parts.

How to Return:

1. Contact our support team at support@smilesto.com

1. with your order number and reason for return.

2. Follow the instructions provided by our support team to ship the item back.

3. Use a trackable shipping method to ensure the return is received.

Refunds:

• Refunds are issued to the original payment method once the returned item is received and inspected.

• Processing usually takes 5–10 business days.

• Shipping costs are non-refundable, except in cases of defective or incorrect items.

Exchanges:

If you prefer, you can request an exchange instead of a refund for the same item or another product of equal value.

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